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IT Best Practices January 2024 5 min read

Building a Security-Aware Workforce: Beyond Compliance Training

Annual training satisfies auditors. Changing behavior requires frequent, short, and relevant reinforcement.

Building a Security-Aware Workforce: Beyond Compliance Training

Make reporting effortless

A one-click report button and a culture that thanks reporters produce faster detection than any filter. Early reports frequently stop a campaign before it spreads.

Simulate realistically, coach privately

Phishing simulations should mirror the lures your staff actually receive. Results belong in coaching conversations, not public leaderboards.

Measure what matters

Track reporting rates and time-to-report alongside click rates. Improvement in reporting is the clearest sign a program is working.

Key Takeaways

  • Deploy a simple, visible way to report suspicious email.
  • Run short, frequent, realistic simulations.
  • Measure reporting speed, not only click rates.

This article is provided for general information. Speak with an ACE-1 consultant for guidance specific to your environment.

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